Landlord's Frequently Asked Questions

What is a property condition report?
This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

What is a Routine Inspection?
Routine inspections are conducted after a tenant takes possession of the property and are conducted every four months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the RealWay Property Consultants Redcliffe Property Management Team will contact you to discuss items noted on the report.

What are the tenant’s responsibilities?

  • Pay their rent on time as per written agreement
  • Abide by terms of agreement and body corporate laws (if applicable)
  • Report any damage to property (accidently or otherwise)
  • Follow the rules set out by the Residential Tenancies and Rooming Accommodation Act 2008
  • Use premises only for purposes agreed to under tenancy agreement
  • Do not use home for any illegal purpose
  • Do not cause nuisance, or seriously affect the reasonable peace, comfort or privacy of neighbours
  • Keep any inclusions clean (i.e. stove)
  • Ensure they or their guests do not deliberately damage the premises
  • Take responsibility for their own behaviour or that of their guests.

What are the Landlords responsibilities?

  • Cover the cost of preparing the agreement and then follow the agreement
  • All charges, rates and taxes for the place are paid for
  • A full set of keys are given to one tenant and all other tenants receive a key for entry
  • Follow the rules for renting set out by the Residential Tenancies and Rooming Accommodation Act 2008
  • The premises is ready for tenant to move into on the date agreed
  • The premises is fit to live in and in a good state of repair
  • The premises is reasonably secure
  • Do not cause a nuisance, or seriously affect the reasonable peace, comfort and privacy of the tenant
  • The premises meets all laws that deal with health and safety (which may include environmental issues such as mould, tree roots in sewers, vermin such as rats and possums; electrical wiring, safety switches, working smoke alarms, plumbing).

When does the rent money get paid into my account?
At the end of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.

What happens if a tenant stops paying rent?
If a tenant falls behind in their rental payments, after 3 days of the due date a reminder is sent, usually as an SMS message. Should we fail to hear back or payment is not made after 7 days, they will be issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.